This is my experience with them:
I was in contact with Mike and he explained all the details. I was excited about the dolls and the auction. I sent in my bids for the dolls. The auction was 3/17/2012. I was contacted by a staff member the next day that I had won the dolls but she made a mistake and charged the credit card prior to finding out the shipping cost. (Mike had agreed to wait to charge the card until he found out how much the shipping would be on 3/19 or 3/20). (Lights flashing in my head: WARNING- something is going to go wrong). This was the last day that I heard from Mike or his staff.
I anxiously waited for the dolls. Two weeks had passed and I still did not receive the dolls. I sent Mike an email on 3/31. No answer. I called the phone. No answer. I called again and again. I left messages on a phone (the message tells the number but not the name of the company). No return phone calls. I did this for the next two weeks. I am thinking that I was SCAMMED because I did not attend the auction.
I went to the website and discovered that they were doing an antique show in another part of Texas. On April 9, I called the antique show's number and asked for Kim's Korner. T person stated that he would give them my name and number. No response.
I was patiently waiting for my credit card bill, when I received this email from Mike on April 12, 2011.
"We have been away for several weeks at an antique fair. I had gotten a message while away that you had called, but didn't get more information than that. The area we were in doesn't have internet service so I couldn't email you. I will have someone put them in the mail to you on Friday at our expense. They should have been mailed out before we closed for the antique show, but it was somehow overlooked. Please give a mailing address and they will go out Priority Mail. "
My response: I am glad that your finally responded. I was very concerned because my credit card was already charged and then I could not get a phone or email response for several weeks. At least your voice mail should have stated that you were away. It is very upsetting when you buy something for the first time from a company and then they disappear for several weeks. I thought I was scammed.
His response: Sorry about the confusion. Our website did state we were away, and the machine is always left alone.. Not sure how to change the message on it. Anyhow, we will get the dolls out to you. Our expense.
Oh no. Mike's staff member called me on Monday, April 16 and stated that she just checked the messages and saw that I called but it did not say why (seems like a pattern). She stated that she would check to see if the dolls were mailed out. She mailed them out on that Monday and not Friday. (see above). I received them on Thursday April 19.
Note: NEVER AGAIN would I buy anything from this company's auction. I had to take a couple of weeks to calmed down to enjoy the dolls.
* I will post the dolls under a different post.
* I will post the dolls under a different post.